Every Monday & Thursday or Tuesday & Friday I will be by to check if you have clothes needing our service. You do not have to have cleaning each week, but I will be by. I will provide you a personalized “VIP” bag for your dirty clothes each time we pick up. If there are any special instructions, all that is needed is a note in the bag or a phone call to me (your Personal Service Manager). We guarantee our service and if you are not satisfied there is no charge. Payment is simple. We have an authorization form for Master Card & Visa (so you can earn you bonus points from your credit card company), or we have monthly computerized billing. There are no cash transactions and you do not have to be home to get this service.